Aftercare & Support
At Hear Smart, we know the journey to better hearing doesn’t end with fitting your hearing aids. Ongoing aftercare and support are key to maintaining your devices and ensuring the best hearing experience. Here’s what you can expect from our dedicated aftercare and support services:
If you experience technical issues, we offer professional repair services, often covered under warranty. We also provide complimentary cleaning, basic maintenance, and tips on home care.
Our team is available to offer tips, answer questions, and provide virtual support for troubleshooting, ensuring you always get the most from your devices. Alternatively, we can come to you to service the hearing aids.
Regular evaluations include cleaning, wear assessments, and updates to your settings. We also recommend annual hearing assessments to track any changes and ensure your hearing aids remain optimised.
After your hearing aid fitting, we’ll schedule a follow-up to make any necessary adjustments. We’ll ensure your devices are comfortable, fine-tune settings, and address any questions. We will ensure the hearing aids are best tuned for you.
Need help with your hearing?
If you are struggling with hearing loss, we are here to help. From thorough hearing evaluations to advanced hearing aids, we offer tailored solutions to improve your hearing and quality of life. Contact us today to start your journey to better hearing!
About Us
HearSmart – Independent hearing care with over 30 years of experience. HCPC-registered and RHAD-led, we offer expert, personalised support that puts your hearing needs first.